Borrowed Totes Rental Agreement
By completing your purchase, you agree to the following rental terms:
Rental Items
Borrowed Totes rents moving totes, dollies, hand trucks, and related rental equipment. For the purposes of this agreement, all rented totes and equipment are referred to as "rental items."
Equipment Responsibility
You are responsible for all rental items from the time of delivery until pickup is completed.
All rental items must be returned in the same condition as delivered, normal wear and tear excepted. You are responsible for any lost, stolen, damaged, altered, or missing items.
Condition Acknowledgment
All rental items are delivered clean and in usable condition. Please inspect your rental items at the time of delivery. If anything appears damaged or incomplete, you must notify Borrowed Totes as soon as possible.
Damage or Loss
Damaged, missing, stolen, or unreturned items may be charged to the card used at checkout.
Replacement costs for moving equipment:
- Tote, including bin and lid: $10 each
- Tote Dolly: $28 each
- Folding Push Card: $75 each
- Hand Truck: $130 each
- Cooler: $300 each
Pickup Access
All rental items must be empty, clean, accessible, and ready for pickup at the scheduled pickup time. Totes must be empty and stacked together.
If rental items are not accessible, not ready, or cannot be picked up at the scheduled time, additional fees may apply.
Proper Use
Rental items may NOT be used for:
- Hazardous materials
- Liquids without proper sealing
- Illegal or damaging contents
- Unsafe activity
- Climbing, jumping, or standing on equipment
- Use in mud, standing water, or unsafe weather conditions
- Any purpose other than their intended rental use
You are responsible for any damage caused by misuse.
Late Returns
If items are not ready for pickup on the scheduled date, additional charges may apply.
Moving tote late return charges:
- Starter package: $50 per extra week or $10 per extra day
- Home package: $55 per extra week or $12 per extra day
- Family package: $60 per extra week or $15 per extra day
- Estate: $80 per extra week or $20 per extra day
Hand truck late return charges:
- Standalone rental: $25 per extra week or $6 per extra day
- With tote package add-on: $20 per extra week or $3 per extra day
If you need more time, please contact us before your scheduled pickup date. Extensions are subject to availability.
Changes and Extensions
Contact us before your scheduled pickup date if you need an extension. Extensions are subject to availability and additional charges.
Non-Return and Replacement Charges
If rental items are not returned within 30 days of delivery and no extension is arranged, they will be considered unreturned.
You authorize Borrowed Totes to charge the card used at checkout for any unreturned, damaged, missing, or stolen rental items.
Replacement costs:
- Tote, including bin and lid: $10 each
- Tote Dolly: $28 each
- Folding Push Card: $75 each
- Hand Truck: $130 each
- Cooler: $300 each
Returned items after replacement charges have been processed may be refunded at the discretion of Borrowed Totes.
Liability
Borrowed Totes is not liable for injuries, accidents, property damage, or personal property damage that may occur during the use, setup, movement, or storage of rental items.
You assume all risks associated with using the rental items and agree to use them safely and responsibly.